List of subcontractors who have access to customer data

This page was last modified on: 30 april 2018

Gloriant Belgium bvba is a company according to Belgian law and registered with Kruispuntbank van ondernemingen with number 0464.168.358 and registered office at Coremansstraat 34, 2600 Berchem, Belgium. XPOfleet B.V. is a company according to Dutch law and registered with Kamer van Koophandel with number 64218295 and registered office Riviumboulevard 301, 2909LK Capelle aan den IJssel, The Netherlands. In this document both companies together are referred to as GLORIANT GROUP.

GLORIANT GROUP may hire other companies to provide limited services on its behalf. Subcontractors can access customer data only to deliver the services we have hired them to provide, and are prohibited from using customer data for any other purpose. They are required to maintain the confidentiality of our customers’ information and are contractually obligated to meet our privacy requirements.

  • Subcontractors who handle customer data must enter into additional agreements with GLORIANT GROUP that are as stringent as GLORIANT GROUP’s own data-protection terms.
  • Subcontractors who work in facilities or on equipment controlled by GLORIANT GROUP are contractually obligated to follow our privacy standards and undergo regular privacy training. Those who handle GLORIANT GROUP customer data in their own facilities are required to set up and follow privacy standards equivalent to our own.

Contact Centers

GLORIANT GROUP operates a Contact Center which performs helpdesk services. The Contact Center is operated by

Name Chamber of Commerce No Address Country Processing activities
Gloriant Belgium bvba 0464.168.358 Coremansstraat 34, 2600 Berchem Belgium Customer support

Subsidiary Affiliates

Name Chamber of Commerce No Address Country
Gloriant Belgium bvba 0464.168.358 Coremansstraat 34, 2600 Berchem Belgium
XPOfleet B.V. 64218295 Riviumboulevard 301, 2909LK Capelle aan den IJssel The Netherlands

Additional Subcontractors

Organizations listed hereunder process personal data on behalf of GLORIANT GROUP where she herself acts as a processor as defined in EU Regulation 2016/679 and Directive 95/46/EC (GDPR) Article 4 (8) on behalf of another processor or controller (Article 4(7)).

Name Address Processing activities
ATA IT Erfstraat 1, 2861 Sint-Katelijne-Waver, Belgium Computer hardware maintenance
Freshworks inc. 1250 Beyhill Drive, Suite 315, San Bruno, CA 94066, USA
Compliant with EU-US Privacy Shield zoals beschreven op
Vendor Helpdesk software
Microsoft Ireland Operations, Ltd. One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland Off-side Backup, analytics for mobile applications and web tools, application hosting

Please contact us by E-mail on should you feel that the information on this page is incorrect or incomplete or if you have any questions or remarks regarding to the businesses mentioned on this page.